Data collection and Usage

• Registration. Before you can utilize certain services that we offer on the Sites or otherwise, we may ask that you register with the Site and provide us with your email address, a password, your first and last name and other contact information and personal details. We request this information for identification purposes, to communicate with you regarding your account, and to facilitate the functioning of certain services. 
• Forms. To fully utilize the services we offer, you may be required to fill out forms that will contain personal information such as your name, address, telephone number, account information, employment, health status and other personal information relevant to your health insurance coverage, diagnosis and treatment. 
• Surveys. At various points in your Member experience with us, you may be presented with optional surveys intended to measure your Service experience in some way. 
• Medical Records. To support the medical professionals giving second opinions regarding your health, you may be required to provide us with past and current medical records, description of symptoms, a medical history and life-style descriptions.
• Correspondence. If you correspond with us, including postal, email, in-app chat or messaging, phone, or video, we may retain those records.
• Usage information. We collect information about users’ devices (such as browser and device types, device identification numbers, or other online identifiers) and users’ utilization and navigation of our Sites. This information helps us to design our Site to better suit our users’ needs. For example, our Sites will track the URL that you visited before you came to our Sites, the URL to which you next go and your Internet Protocol (IP) address. We use your IP address to help diagnose problems with our server and to administer our Sites. Your IP address also is used to help identify you and to gather broad demographic information.
• Cookies. We use cookies on certain pages of our Site which allows us to speed up your future activities at our Sites, and which allows you to enter your registration information less frequently while visiting our Sites. We may also use cookies to deliver content tailored to your interests. Our cookies may enable us to relate your use of our Sites to personally identifying information that you previously submitted, such as calling you by name when you return to our Sites. If your browser is set to reject cookies, or if your browser notifies you that you are about to receive a cookie and you reject it, then your use of the Site may not be as efficient or as enjoyable as it would be if the cookie were enabled.
• Disclosure 

• Dokta will not share, rent, sell or otherwise disclose any of the personally identifiable information that we collect about you, except when we have your permission or in any of the following situations:

  • If you have requested a Service, we may use information about you to fulfill such requests (including providing that information to third parties). We may also at any time review your case, your medical records from prior to and after your interaction with the Sites, and any records created as a result of Services received. We may share information about you, your care, and your use of Services to your healthcare payor, or as necessary to implement plan designs described to you in your applicable Plan documentation, or on your request. If your Plan provides incentives for utilization of services, we will share information required to implement such incentives. 
  • We and our affiliated physicians and researchers may publish this anonymous information in journals, websites and other locations. However, we will not publish your name or any identifying information about you without your permission; we will use only anonymous data for any public purpose.
  • We may disclose information that we collect about you to our third-party contractors who perform services for us in order to provide certain services or to complete or confirm a transaction that you conduct with us.
  • We may use information we know about you to contact you to inform you about relevant services, including by telephone, text message, email, or direct mail.
  • We may disclose the results of anonymized aggregated data about you for marketing or promotional purposes (for instance, that a certain percentage of our Sites’ users are living in a particular state in Nigeria). In these situations, we do not disclose to these entities any information that could be used to personally identify you. Certain information, such as your password, is not disclosed to marketing advertisers at all, even in aggregate form.
  • We may disclose information about you as part of a merger, acquisition or other sale or transfer of its assets or business. We do not guarantee that any entity receiving such information in connection with one of these transactions will comply with all terms of this Privacy Policy.
  • We may disclose your information, to the extent permitted by law, in court or in the stages leading to possible legal action arising from improper use of this website, application or services, or due to a dispute you initiate in connection with the related services.
  • Moreover, we may be legally obligated to disclose information about you to the government or to third parties under certain circumstances, such as in connection with illegal activity on our Sites or to respond to a subpoena, court order or other legal process. We reserve the right to release information that we collect to law enforcement or other government officials, as we, in our sole and absolute discretion, deem necessary, appropriate or as required under law, such as your statement to hurt yourself or others.

  By allowing us to collect information about you, you consent to such transfer and processing of your data.