Dokta Privacy Policy
This Privacy Policy describes our policies and procedures on the collection,
use and disclosure of Your information when You use our websites, products,
or services, and tells You about Your privacy rights and how the law
protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator.
When we use the term "personal information" in this Privacy Policy, we mean information that on its own, or in combination with other information, could reasonably identify you.
We have also created this Privacy Policy to demonstrate our commitment to privacy. We recognize that when you provide us with information about yourself that you trust us to act in a responsible manner with that information. We are committed to making sure we earn that trust.
Data Collection and Usage
The following describes the types of personal and other information Dokta may collect about you, and how we may use and maintain that information, including, but not limited to:
- Registration. Before you can utilize certain services that we offer on the Sites or otherwise, we may ask that you register with the Site and provide us with your email address, a password, your first and last name and other contact information and personal details.
- Forms. To fully utilize the services we offer, you may be required to fill out forms that will contain personal information such as your name, address, telephone number, account information, employment, health status and other personal information relevant to your health insurance coverage, diagnosis and treatment.
- Surveys. At various points in your Member experience with us, you may be presented with optional surveys intended to measure your Service experience in some way.
- Medical Records. To support the medical professionals giving second opinions regarding your health, you may be required to provide us with past and current medical records, description of symptoms, a medical history and life-style descriptions.
- Correspondence. If you correspond with us, including postal, email, in-app chat or messaging, phone, or video, we may retain those records.
- Usage information. We collect information about users' devices (such as browser and device types, device identification numbers, or other online identifiers) and users' utilization and navigation of our Sites.
- Cookies. We use cookies on certain pages of our Site which allows us to speed up your future activities at our Sites, and which allows you to enter your registration information less frequently while visiting our Sites.
Disclosure
Dokta will not share, rent, sell or otherwise disclose any of the personally identifiable information that we collect about you, except when we have your permission or in any of the following situations:
- If you have requested a Service, we may use information about you to fulfill such requests (including providing that information to third parties).
- We and our affiliated physicians and researchers may publish anonymous information in journals, websites and other locations.
- We may disclose information that we collect about you to our third-party contractors who perform services for us.
- We may use information we know about you to contact you to inform you about relevant services.
- We may disclose the results of anonymized aggregated data about you for marketing or promotional purposes.
- We may disclose information about you as part of a merger, acquisition or other sale or transfer of its assets or business.
- We may disclose your information, to the extent permitted by law, in court or in the stages leading to possible legal action.
Security Measures
To help protect the privacy of data you transmit through the Sites, where personally identifiable information is requested, Dokta also uses technology designed to encrypt the information that you input before it is sent to us using Secure Sockets Layer (SSL) technology or similar encryption technology.
Update and Corrections
You may correct or update information collected about you by managing your account profile, contacting us via the contact information below, or submitting a privacy request.
Linked Sites and Third Parties
This Privacy Policy only addresses the use and disclosure of certain information Dokta collects from or about you. You should be aware that when you are on the Sites, you can be directed to other websites that are beyond our control.
Changes in the Privacy Policy
We reserve the right to revise or remove any part of this Policy in our sole discretion at any time and without prior notice to you, unless where legally required.
Children
Dokta does not knowingly collect or maintain personally identifiable information from persons under 13 years old, and no part of our Sites is directed to persons under 13.
Governing Laws
By choosing to visit Dokta's Site, use our Services, or otherwise provide information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the law of the Federal Republic of Nigeria.